Granite State Rural Water Association - Quality on Tap!
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Register & Pay with Credit Card
  Date 3/15/2017  
  Location Presby Environmental Inc., 143 Airport Road, Whitefield NH 03698  
  Time 8 AM - 3 PM (Registration begins at 7:45 AM, lunch 1/2 hour)  
  Credit 6.0 TCH’s will be awarded to those who attend 100% of the course. NH DES Water & Wastewater credit approved.  
  Cost Member Price - $95.00 / Non Member Price - $125.00
Please note - Wastewater operators are encouraged to bring a manager such as a selectman, water commissioner or board member. There will be no registration fee for the manager.
  Lunch Lunch included  
  Instructor(s) Donny Boynton, Brian Vose and Andrew Madison (all from GSRWA)  
  Agenda This program was developed by the U.S. Department of Agriculture (USDA) and the Environmental Protection Agency (EPA) to help cities, rural water districts, and other small wastewater systems identify and address various utility management issues. Issues may include aging or inadequate infrastructure, difficulties recruiting or retaining adequate staff, growing or establishing financial reserves, and setting rates that are reflective of operational costs. This program will be presented in the format of a workshop to small publicly-owned wastewater systems and on-site/decentralized wastewater systems. The workshops will include a guided self-assessment to identify which of the ten key management areas need improvement at your system: 1. Water Resources Adequacy, 2. Product Quality, 3. Customer Satisfaction, 4. Community Sustainability & Economic Development, 5. Employee Leadership & Development, 6. Financial Viability, 7. Operational Optimization, 8. Infrastructure Stability (repair/replacement of system components), 9. Operation Resiliency (vulnerability assessments, emergency response plans) and 10. Stakeholder Understanding & Support (Outreach & Education). The self-assessment is designed to help prioritize actions when resources are limited. Attendees will have the opportunity to learn from each other. Following the workshop, GSRWA will work with two systems to help personnel take what was learned at the workshop, to the next level.  
  Additional Information  
  Contact us today for technical assistance or training. Pre-registration is required for all training courses. You will only be notified if the class is cancelled.

Certificates are handed out at the end of each class. It is the responsibility of the operator to maintain their record keeping for license renewal. If a certificate is to be replaced there is an administrative fee of $15 for members for the first certificate, $5 for each additional certificate, and $25 for non-members for the first certificate, $10 for each additional certificate.

Cancellation Policy: If you need to cancel, please contact GSRWA in writing at least three business days prior to the day of the course, or be charged a $30 late cancellation fee. If you do not attend the course and do not contact GSRWA, you will be charged a “No Show” fee equal to the original course registration fee. The No Show fee is non-refundable and non-transferable. Written refunds/credits will be considered for special circumstances provided that the request is received within two weeks of the training date.

Do you have a certain topic of training you would like to have at your own location? We can bring training to you on any water and wastewater topic you request. Contact or phone 603-756-3670 x4 for more information.

Any Questions, please contact GSRWA at (603) 756-3670 x 4.




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Granite State Rural Water Association, P.O. Box 596, 47 Main Street, Walpole, NH 03608         (603) 756 3670     Fax (603) 756 3675       © 2011 KWW